Order and conditions of delivery
To be able to purchase from us you have to be at least 18 years old. You register as a customer directly on our site after choosing which products you wish to purchase. Thus you do not need to be a member first to be able to remember a bunch of complicated usernames and passwords. Under the heading handling of personal information you can read about how we handle the information you provide us. If something changes in our conditions, it will clearly be stated on our homepage and/or in the product information for the mentioned merchandise.Ordering procedure
When you purchase from us, you first choose those products you wish to buy. After choosing the items, click on the buy button to place the merchandise in the shopping cart. If you want to continue your purchase, click on the shopping cart up in the right corner and you will see all of the items in your cart. To finalize your purchase, click on check-out and thereafter you fill in your information so we know where the merchandise shall be delivered. Thereafter you choose your preferred method of payment and swish! the order is placed and you will see a confirmation on the screen. A receipt will also be sent automatically to you via email. Method of payment
Currently we offer payment via credit card (MatserCard and VISA) and PayPal. Freight - and shipping charges
Shipping is provided through the Royal Mail service. To cover the cost for orders in our system, shipping and handling charges are presently debited at €10-70 (depending on weight) for most shipping alternatives of 5 to 6 days. Prices
All prices on the site include applicable sales tax. Delivery time
Your products are delivered within 5-6 days if the products are in stock. If they are unexpectedly out of stock, we will contact you. Backordered products
If any of the products you ordered happen to be on backorder, we will contact you via e-mail and give you the option to cancel the order for this product or offer you the alternative to simply wait until we once again have more in stock. If you decide to wait, we might hold some of the products in the order until these backorder items are in stock. Delivery
Your order is delivered to the address you provide when you finalize the check-out. We always ship packages in the most economical way in order to keep our prices low and we hope that you can understand this. Shipping charges depend on your choosen speed of delivery and the total weight of the order. |
